How to Convert Visitors Into Customers With Conversion Rate Optimisation
September 7, 2021Conversion rate optimization is the art of enhancing a website so that more of these individuals who are visiting it is going to convert into paying customers or leads. This may be through making adjustments to a website’s design, content, layout, tactics or structure, using every change geared towards turning more individual visitors to potential customers or leads. A good conversion rate optimization agency will be able to tell you exactly what your competitors are doing and how they are achieving it, allowing you to do things to counteract their strengths. If they are using pay-per-click advertising then, by all means, make the necessary adjustments yourself, if however, you find they are not then maybe it’s worth hiring a conversion optimizer. The cost will depend on the service you choose and what type of service you need. It is also worth noting that this does not mean they will automatically turn you into a customer, you have to actually ask for it and they will be able to tell you what they believe would convert for you.
The first step to using a conversion rate optimization agency is to analyze your business and see where you are currently at. You need to identify what is working for you and what is not, is it an effective web site design, a good marketing campaign or a mix of both? It is important to analyse your business in depth so you can make informed decisions about what needs to change and how to achieve this. It is also important to keep in mind that while an optimiser will be able to provide you with detailed information about what is working and what is not, they cannot tell you which aspects are working and which need changing. Analyzing your business is the first step in deciding whether a conversion rate optimization agency is right for you.
A good conversion rate optimization agency will look at all aspects of your business to pinpoint what areas need improving and what ways you could improve your business and make more profit. They will then provide you with strategic planning in order to improve your business and make it more profitable. This strategic planning may include a sales strategy, marketing plan, site design or even just a change in one element of your business. It is important to understand that most optimising agencies have a number of departments, some specializing in one area such as list building, others doing market research and more. You will therefore want to choose an optimising service who has specialists in each department as well as an overall plan.
Once you have identified your business goals, it is time to turn to the professionals at your conversion rate optimisation agency. A professional who is experienced in Internet marketing and conversion rate optimization (CRO) will sit down with you and go over your website’s design, keywords and what type of visitor you are attracting. You should be prepared to share with them specifically what type of visitors you are attracting, what they are looking for and what your business goals are. The more information you are willing to share the more accurately the CRO team can create a plan to get your business moving in the right direction.
For example, if you are focusing on getting a particular group of visitors to purchase a specific product you may want to share that information with your conversion rate optimization services company. They will then work to make sure you are attracting visitors who are likely to buy your products. They will identify those visitors who may very well be potential customers and develop an appropriate marketing campaign to reach them.
If you have not identified any particular groups of visitors from your website, you may want to think about creating separate marketing plans for each category of visitors. If you are seeing an increased number of conversions but not particularly targeted visitors, you may decide to target visitors coming from major search engines such as Google and Yahoo. Conversion rates from these visitors will still need to be considered along with those from the pages your visitors originally arrived at, but if you have a strong conversion rate from the search engines, you have certainly hit the ground running with your conversion rate optimisation services.
You may also consider contacting the Facebook pages of your visitors. This approach is less direct than a link from a landing page, but it is still a useful one. When a potential customer is searching for something through Facebook, they are more likely to ‘like’ or comment on a page that includes information about their current interests. If these Facebook connections already exist within your business, it makes good business sense to include them within your conversion rate optimization agency marketing plans. This will give the agency a deeper connection to those potential customers, as well as having a deeper and more immediate link with the person who initially started to visit your website.
There are many other ways that you can optimize your website for your conversions. For a small business owner with limited funds, the conversion rate optimization agency may be your first and last resort. Many companies will not consider trying to market to you directly, as doing so can be costly and could result in a large number of visitors converting to sales, leaving you with zero revenues. On the other hand, a conversion rate optimization agency may be able to help you get a higher number of visitors to purchase from you. If you currently sell through eBay then it stands to reason that you can use similar techniques to target your customers there. With some careful planning and forward-thinking, you could be converting more visitors into paying customers in no time at all.