What Services Are Performed By IT Services?

Whether you have your own company or you are thinking of owning a company in the future, you might be wondering if you will need IT services, like managed IT services in Denver. Most companies need some form of IT services even if they are on a small scale. 

Depending on the size of your company, you will either need a fully dedicated IT team or you might just need to outsource IT duties to another company where you have one or two people that help you with managed IT services. 

This guide will help you to understand what IT services are and what services are performed by IT teams. 

Categories of IT Services 

There are a few different categories for IT services and they are worth noting so that people can understand the differences and see what each of them means. 

Application Services 

All businesses have software that they use every day. When you hire an IT team to do application services, they are doing work with all the applications that you use to ensure that the software is properly developed and designed. 

They will also do software updates for you when needed and they will make sure all your software systems can work together without any glitches or downtime. 

Business Services 

These are the types of services you need that directly have to do with business operations. Most of the time, the IT team will make a cloud service for you so that you can have data storage and so that everyone in the office has access to top-notch technology so that they can more efficiently do their job. 

If you have specialized departments like HR or customer service, the IT team can also ensure they have special technology that allows them to better serve your employees and customers. 

Infrastructure Services 

Infrastructure services are probably the most important because they include things like servers, data centers, the computers you use, and the network that all your business operations use. 

Infrastructure also includes security and protection against cyber attacks which is extremely important nowadays because hackers are getting smarter and smarter when it comes to being able to get into your system and steal information. 

When an IT team comes to work on your infrastructure, they will make sure you have an efficient and secure system and network where you can do all your business. 

Now you know the different categories that IT teams work on, but you might now know the exact services they provide. The next section will take a closer look at exactly what the IT team does in each of the categories above. 

Types of IT Services 

Although the below list is not exhaustive, here are the services and tasks that most IT teams do when they are called to help you. 

Cloud Services 

Cloud services are a must for every business whether large or small because it allows you to keep everything you have for your business in one convenient place. This includes being able to manage and store all the data that your company uses. 

While the cloud might seem confusing for some people, it’s a must to have for your business if you want to keep all your data in one safe and easy-to-access place. 

Security 

Cyber threats and hackers are getting more and more advanced as they can now hack into networks with ease, especially ones that have no or limited security. This means you need to put a high amount of focus on the security that surrounds your network and your online business. 

An IT team is the one that sets up all these things for you including firewalls, access control, and intrusion detection systems. These things help to keep hackers out but they also ensure that if a security threat happens, you can catch it proactively and shut it down before it affects your entire business. 

Backup Systems 

You use data to manage all the systems of your business so you need to ensure that all your data information is backed up somehow. Without data backup, you risk losing everything in the event that there is an issue with the system and everything gets lost. 

An IT team can help to install a complete backup recovery system so that if something happens, you still have access to the latest version of the data and you don’t have to panic about losing anything. 

Consulting 

If your business is new or you don’t have anyone on the team that does IT services, you might want to first meet with an IT team so they can consult you and advise you on what your business needs. 

IT consulting is very important because it can help you to make important decisions for your business including what kind of network you will use, what kind of security features you need, and what kind of technology you need for yourself and your employees. 

Help Desk 

Sometimes your technology might run into an issue you might experience downtime in the network. When you have an IT team whether it’s in-house or outsourced, you can call them as they function as a help desk in times of need. 

The best part is that they can be around as soon as you call which means your network will be back up and running in no time. 

They can also help you with customer service because your clients and customers cannot use your website or business if you are experiencing issues with the site. 

The Bottom Line 

IT services are basically endless because they work on every aspect of your business that involves cyber security, network, and technology. They will first help you in setting up all the things you need including cloud services and firewalls. 

After the initial setup process, they will then continue to be around and help you so that they can manage all the features and the software. This ensures your website is always up and running and that you never have serious problems with your online business.