Reviews about your product can come in three forms; positive, neutral, or negative. It is not a very common practice for sellers to reply to buyers when they leave a review, especially online. Sellers often fear that customers may get irrational and resort to using foul language. But to do any form of business, you cannot completely avoid interactions with customers. And this is still the case even after they have made a purchase.
Sellers, who ensure they keep the communication lines clear, even after making a sale, tend to retain more customers than those who don’t. For positive and neutral reviews, it might not look like much, but for negative ones it is important. Depending on the kind of business you do, a customer may want to take expressing their frustrations further to the point of reaching authorities. If you did your part well, this might not immediately be a concern, but if authorities keep getting repeated complaints like that, it puts your business in exactly the kind of light you don’t want.
Knowing how to reply to customer reviews becomes an essential skill to ensure the smooth running and the eventual growth and survival of your business. Customer retention and business expansion are two critical factors in having long-term business success. A business that doesn’t grow will inevitably diminish.
Below are a few things to do when replying to customer reviews to ensure you get the best from them.
An inappropriate response is worse than no response at all. It turns a good situation bad and makes an already bad situation worse. The way you respond to neutral reviews is not the same way you respond to negative ones.
A positive review comes from a satisfied customer. You want to cement that and seal their loyalty forever. A good word or two will do more than just “reply a review”, it will make your customer feel appreciated. A simple “thank you for your honest feedback” can do this.
Neutral reviews come from indifferent customers. You don’t have the loyalty of these. If you can offer an appropriate reply, you can turn this situation around. People feel more emotionally connected to you when they know they’re being listened to.
For negative reviews, it is a matter of necessity. However, you must make sure you don’t get caught in a war of words with the customer. Let your main goal here be empathy and solving the problem
- Don’t be too hasty to say something
If you can’t wait to reply, just say “thank you for your feedback” and wait. Hasty replies, asides from sounding generic, often need to be corrected later. And that proves that you are not a consistent individual or business.
While you should attempt to reply to the customers quickly so they would rest assured you’re trying to solve the problem, don’t do so hastily and say things you have to correct later.
Also if you’re not an empathetic person, haste will make you say things that may ruin your brand reputation.
- Attempt to reach the customer directly
In most transactions, it is often the customer that tries to reach the seller. You can reverse this and have dedicated and trained feedback handlers.
If the problem is complicated, engaging the customer on the review page might not be the best way to go. You can request their contact so that you can respond to them via a direct message, phone call, email, or even a visit if necessary.
- Understand the peculiarity of your business
You cannot afford not to use feedback when rendering services like medical services.
For example, online betterhelp reviews provides counseling and therapy online. Customers can leave reviews online about the service they get from BetterHelp. In this case, you need to take reviews seriously because someone who is taking a post-traumatic stress disorder test is not the same as someone buying a pizza. Even though they are both transacting, the stakes are not the same.
As such, the online reviews from portals like BetterHelp become more than just business tools. In this case, they are medical tools with health implications.
- Avoid generic solutions or replies
Products are not always the same, neither are customers. Combine the products and the customers, and you have even more permutations.
Listen or read, to understand the actual problem. That way, you would be saving both your time and that of the customer, ensuring that the transaction gives you both the best value possible in the end.
For the medical services, this is particularly important. Several people go through things like depression, post-traumatic stress disorder, and other ailments without even knowing. And these are often caused by their personal experiences which are always different. You can’t just take one reply and throw it at them all. You begin to solve the problem by replying specifically to them.
Customer reviews are more than just text thrown on a page. They are tools that online businesses can use. And knowing how to reply to them is a skill that makes their use even better.
Are you wondering to be a real estate agent? Are you a beginner in this field of real estate marketing? Do not be panic as here are some tips that will help you to become a good real estate marketing agent.
What is meant by a real estate agent?
A real estate agent is a professional who arranges everything about real estate marketing including real estate transactions, gathering buyers and sellers on a platform, and acting as their representative in negotiations. The income of a real estate agent depends upon the commission he gets by selling a property. A real estate agent works together with a real estate broker. Following are a few real estate agent tips to make a real estate business more successful.
1. Have a strategic plan for business
A new business plan should always be reconsidered if not made before the end of the current year. Although prima facie, it would appear a tedious activity yet it would be much useful for the growth of real estate marketing. It would be beneficial for a real estate agent to peep upon the failures and successes of the last year. Ponder upon all the possible directions and business strategies that have worked as best recipes for the growth of the real estate business in the previous years as they can be used as a fresh.
2. Creating contacts through a database
In the beginning, a real estate agent keeps a record of all his contacts in a database system specified for keeping a record of contacts. But with time, it becomes evident that some of the contacts are more likely interested in the sale purchase of houses than anything else. For this ease, it becomes necessary to divide and arrange contacts into categories for future dealing. You can divide your contacts into three different categories. These are presented as follows:
High flamed or top priority leads:
High flamed or top priority leads are enlisted into the first category. They are usually those clients who always keep you on top of all in their minds. They are those of your clients who recommend you in their contacts when asked about a real estate agent. You should take care of your top priority clients and keep them in your mind. Paying gratitude to them is a golden rule both in ethics as well as in the real estate world as it pays back.Ardent leads:
The other category that comes at serial number two is the ardent ones. They are those leaders who recommend you only at times but you can move them to your top priority leads by interacting with them ardently.Arctic or frosty contacts:
Arctic or frosty contacts are your last category. They are those clients to whom you have helped but they have never referred anyone to you. You should also focus on these contacts with others.
3. Convince people around you
People around you can be much beneficial for you to carry your business. They are the people who admire and recommend you in their contacts. Therefore you should always be in close touch with them as they introduce you to their friends and family circle. Do not seem like you are perusing your business in the guise of love and affection to your sphere of influence. Stay in touch with them on their important days and events, wish them and impliedly put your business in their minds. These are the people who will possibly admire you and compare you with others in the field.
4. Be systematic by using online instruments and implementations
In the real estate business, time is money. You would waste much time without a system. As time is the essence of the real estate business, so you need to keep everything at your fingers. And yes, it is possible with the advancement of technology as now a day anything is just a click away.
For example, Dropbox is an online app. It helps you to manage your business anywhere. You can use it either on a cell phone or laptop. You can recall your schedules while escorting any other client. With the advancement of technology, multi-tasking has become a need of the hour. So this app also helps you to remind your multi-tasks simultaneously.
5. Be committed fully to real estate
Real Estate marketing is not leisure to enjoy at one’s own will. But it is a commitment requiring your full time with all positive energies. It is a twenty-four-seven job. It is not a part-time job nor can it be taken as a hobby. The real estate business can only be successful by giving one hundred percent. Real estate can only run by scheduling time and giving it fully.
6. Make investments to make a brand
One of the real estate agent tips is naming a real estate business. It is very much important. It does not make a difference that you build a small or large-scale business firm in real estate. What is important is the name and making this name a brand. Just establish your own identity and make people recognize it.
7. Re-design website
Making a Business Website is the most known modern technology. It attracts clients with just a single click. Even it is also said that if you have no website, you have no existence. In this way, information remains at the fingertips anywhere anytime.
8. Make quarterly calls to clients.
Like every living being, our clients also require care and concern from us. If you be in close and constant contact with your clients, it will enhance your business spectrum. The use of online apps like CRM or Lion Desk would help to notify you of the trials and tribulations of your clients. If for example, your client is celebrating a merry-making event, your call can enhance his happiness and he will feel good. And if he is facing some difficulty, your call would be helpful as it shows your concern towards your client. This activity takes time but it pays back.
9. Arrange meetings to mail postcards
In addition to earlier discussed points, one thing of worth is giving something of worth to your clients. It can be a postcard mailer containing gardening tips. One thing can be sending a postcard to remind your client to change his clock or another thing. But one thing to keep in mind is that these postcards should be written and attractive.
10. Arrange Holiday Present
Holidays gift sending is one of the most effective strategies to flourish the real estate business. Make a list of your top priority contacts and visit them personally. Take a holiday gift while visiting them. This is a way to thank them and enhance the business circle. Usually, leave a popcorn bag or honey jar with a note of best wishes for upcoming years to work with. Either give them to clients personally or leave them on their doors with all your basic information. It is a low price but effective technique to boost the real estate business.
11. Go for market analysis annually
The owner of a house will always want to know the market price of his home irrespective of the fact that the market is high or low. Go on big days of your clients e.g. on birthdays or anniversaries. If you visit him on the anniversary, give him an annual market analysis. Do call your client on his big day; ask about his family and friends. Give them your target activity during light talks and offer them to analysis market or even email them an annual market analysis.
So, these are the highly recommended tips to become a successful real estate agent in the present era. If you have any queries, comment us. You will surely find answers to your questions.
You might have observed the bisexual pride flag on some social media posts or maybe at some event. The rainbow flag has gained huge popularity within the past few years. The bisexual communities and supporters feel a deep connection to every color added to this bisexual pride flag. Only those who are closely associated with the struggles and emotions of this community can understand the proud history behind the bisexual pride flag.
Michael Page, the famous bisexual activist created a bisexual flag and it was first revealed during the celebration of the first-anniversary party of BiCafe’s on 5th December 1998. The main purpose and intent of the flag were to maximize bisexual visibility and pride. The bi-flags are designed with a unique combination of colors including blue, purple, and pink. The flag makers often use the improved versions with royal blue, lavender, and magenta. The design is mainly inspired by two overlapping triangles where one is pink and the other is blue – this is the lesser-known but powerful symbol of bisexuality being used for several decades.
Ranging from the top of the flag, it contains strips of pink, purple and on the bottom, blue. Usually, the blue and pink strips cover 40-40% portion of the flag; however, the purple shade is assigned to the rest 20%. Note that in this flag, the pink color represents attraction towards the same sex, blue indicates attraction towards the opposite sex, and purple is assigned for both. It is not possible to derive any other meaning from flag colors. In an interview, Page also stated that in order to understand the symbolism behind the bisexual pride flag, one should first notice how purple pixels on the flag blend unnoticeably into the blue and pink color – this message links us to the real-world scenario where bisexual people blend easily and unnoticeably into straight and lesbian/gay communities.
This bi flag has gained huge popularity over the past 22 years and it is widely inspired by what we call bisexual lighting. Note that bi-lighting is basically a video, image, or film that makes use of different shades of blue, pink, and purple. Although many social activists and bisexual communities have updated the lesbian flag with a variety of colors from time to time to display different emotions; the central idea behind the combination of colors is to display integrity, unity, and respect towards bisexual communities. The bi flags speak about the identity of lesbian people and fight for their position in society.
The rainbow flag is proudly flown on various occasions around the world. You will also find it commonly on various media channels such as Twitter and Facebook etc. with some meaningful captions. The creative designers also keep on creating several impressive versions of the bisexual flag to show their love and support towards the LGBTQ community. In case if you are also planning to celebrate any special occasion with other candidates of the lesbian community in your area, you can also consider using the bi flag to display affection towards this powerful community.
There are several types of introvert generators on the market today. One popular model runs on propane fuel and is compact enough to fit underneath most items on a patio or deck. This allows you to enjoy your surroundings without dealing with the noise from an outdoor generator. Other models are small enough to fit into your closet or under your bed, making them ideal for emergencies when you need power but do not want to wake up sleeping children or disturb others who are trying to sleep. If you are looking to find info on best inverter generator, we can help.
Depending on your needs, you can choose between different introvert generators.
Inverter generators best for work:
Inverter generators for work are highly beneficial to your construction site and job site. Having an inverter generator for work is a great way to ensure that your business runs smoothly and efficiently.
That is why so many construction companies are using inverter generators for work. These generators are known for being exceptionally powerful and energy-efficient. They can perform a wide variety of tasks without any trouble at all.
Inverter generators for work are a fantastic way to power your tools, lights, and other equipment with clean, quiet energy. They’re portable, so you can move them where you need them.
Variety of sizes:
Inverter generators for work come in a variety of different sizes and specifications. Because of this, you need to pick the right one based on how much power you need it to produce and the type of work you need to perform.
For example, if you need a generator that will power tools and machines, you will want one that produces a lot of watts per hour. On the other hand, you probably don’t need such a high-wattage generator if you need it to power small office appliances.
They are portable:
When working on construction sites, industrial facilities, or remote locations, getting power for your tools is a challenge. You can’t always run extension cords from the nearest building or outlet.
The convenience of inverter generators is that they’re lightweight and portable, so you can move your power where it’s needed. But they also have features that make them more efficient, quieter, and safer than conventional generators of similar size.
Perfect for continuous feeds:
The main benefit of using an inverter generator is that you can use the electricity you generate directly and not store it in batteries. That means an inverter generator is perfect for continuous feeds such as welders and electric chain saws. The other significant advantage is that they are quiet, making them ideal for work in residential areas.
Inverter generators best for home:
There are several different types of inverter generators for home use. Inverter generators are ideal for powering sensitive electronics like computers, televisions, and stereos. They are even effective at powering something as demanding as a refrigerator, depending on the inverter generator’s efficiency and the refrigerator’s design.
An inverter generator is an excellent option for someone who wants to power their entire home in an emergency. This generator can operate for up to 7 hours and has a power outage that can last for several days. Some of the features you will enjoy with this generator are the fuel-efficient engine and the quiet operation.
If you are looking for a generator that runs quietly, this is it. The inverter generator operates at just 60 decibels, which is about as loud as normal conversation, so it won’t disturb your neighbors or cause you to have to yell over the noise. The inverter generator also uses less fuel than other types of generators, so you don’t have to worry about refueling as often.
Remarkable run time:
This generator also has a quite remarkable run time of 7 hours, so even if the power is out all night, it can keep your home going through the dark morning hours. The automatic low oil shut-off feature ensures that you will never have to worry about forgetting to refill your oil tank before using the machine again.
These units are convenient and straightforward with their push-button start system. This allows homeowners to use this machine and benefit from its many features and capabilities during an emergency.
A generator is one of the most valuable pieces of equipment you can own. It plays a critical role in keeping your home, family, and business running during a power outage. While an inverter generator is more costly than other generators, it’s worth the extra expense if you regularly plan to use your generator. Inverter generators are ideal for homeowners who have frequent power outages or want clean power for sensitive electronic devices such as computers or refrigerators.
Borderline personality disorder (BPD) is a mental health condition that causes significant emotional instability and long-lasting disturbances in how people perceive themselves, process thoughts, make decisions, feel, and show emotions to others. Borderline personality disorder down the road could lead to dangerous behaviors like suicide because of lack of impulse control.
What are the symptoms associated with BPD?
According to the National Institute of Mental Health, a borderline personality disorder is the most often misdiagnosed mental health illness. In addition, BPD may be mistaken for or co-exist with other mood disorders and mental health illnesses.
There are several associated symptoms:
- Impulsive behavior such as spending money you don’t have or drugs;
- Problems with intimate relationships;
- Extreme mood swings - from very high highs to low lows;
- Chronic feelings of emptiness;
- Unstable self-image.
- Bipolar disorder,
- Post-traumatic stress disorder (PTSD),
- Drug use disorder,
- Attention-deficit/hyperactivity disorder (ADHD) and others.
People with Borderline Disorder will also engage in self-harm behaviors such as cutting and burning.
How is the Borderline Disorder Test done?
A borderline disorder test is done by a professional who will interview the patient and use their clinical observations. This process can take some time, but it can accurately determine whether or not you have a mental health condition like Borderline Personality Disorder. Unfortunately, there is no definitive BPD Test.
Disorder of the Self-Control of the Mind
Psychological disorders such as borderline personality disorder (BPD) fall within the umbrella of mental disease. Adolescence or early adulthood are the most common times for its onset. BPD is characterized by mood swings out of control, unstable relationships, and an inability to regulate emotions. In terms of suicide and self-harm, they are more susceptible. However, counseling and medicine may help symptoms subside over time.
What is a borderline personality disorder, or BPD?
Mental diseases such as borderline personality disorder (BPD) should not be taken lightly. For example, people with bipolar disorder (BPD) have difficulty managing their emotions, conduct, and relationships. Reckless driving are examples of hazardous or destructive activity that they may participate in.
Those with bipolar disorder may experience rapid shifts in mood, and self-harm can be an option if you’re struggling. Psychotherapy (talk therapy) is one of the most common treatments for this illness, while medication has its benefits.
It’s up to your doctor what they recommend based on how severe or mild your symptoms are at different points during life cycles, such as early adulthood when BPD traits seem more likely than other times throughout adolescence/the early 20s.
What is the prevalence of BPD in the general population?
How many individuals have borderline personality disorder is unknown (BPD). However, the illness affects an estimated 6% of the population in the United States, according to these figures.
BPD is more common in certain types of people.
Borderline personality disorder (BPD) is more common in women than men. Depression or post-traumatic stress disorder (PTSD) are misdiagnosed in men than women. Having a family history of BPD increases your chances of developing the disease, but anybody may have it. At-risk individuals suffer from other mental health issues (anxiety, depression, or eating disorders).
What factors contribute to the development of borderline personality disorder?
Psychiatrists think that BPD is caused by a mix of hereditary and environmental causes. BPD may be caused by a variety of factors, including:
Abuse and trauma:
BPD is more likely to strike those who have been sexually, emotionally, or physically abused. Neglect, abuse, or being cut off from a parent can increase the likelihood of mental illness.
When it comes to chronic pain management, diagnosing borderline personality disorder may be difficult.
According to study, people who suffer from chronic pain have a 30 percent higher risk of developing BPD. Obtaining a correct diagnosis, on the other hand, is not straightforward.
Furthermore, persons who suffer from both BPD and chronic pain disorders have difficulty accessing therapy and managing their health, typically due to poor self-copying abilities resulting from BPD symptoms and behavior patterns.
Some medical practitioners have reported feeling challenged by “disruptive” or “difficult” conduct, which has resulted in the misdiagnosis of BPD as a probable cause of the behavior in the first place.
Because the symptoms of BPD and bipolar disease are so similar, BPD and bipolar disorder might be confused with one another. However, there are significant distinctions in the frequency of mood cycling that distinguish them from one another.
Those suffering from BPD experience frequent, and in some cases daily, fluctuations in mood and behavior that are long-lasting. Bipolar symptoms, on the other hand, involve extended time frames associated with mood swings and long periods of stability.
Adding chronic pain management to the mix of BPD symptoms may make it even more challenging to maintain healthy personal and professional relationships. These conflicts may result in feelings of worry, tension, agitation, and despair, which can all contribute to a person’s overall mental health being harmed.
It is no surprise that people with borderline personality disorder and chronic pain are at higher risk for drug use, as these issues can lead to more significant problems. Those who have both conditions also display poor self-care skills, affecting medical treatment decisions in an already difficult situation.